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Commonwealth Rehabilitation Services Australia

Isidore's Internal Budgeting Software

Isidore installed and customised their Internal Budgeting Software solution

Existing Process

Commomwealth Rehabilitation Services (CRS) Australia used spreadsheets and a Microsoft Access database to collect their budget information from over 170 offices located throughout Australia.

CRS provided services to the public and so were self-funded with detailed driver based revenue and expenses, making spreadsheets very complex.


This process meant that it took several months to collect the data from their offices, they couldn't change any parameters during the process and they only had the full organisational Budget after they tediously re-entered each offices data into their central system, which took several staff many weeks to do.

They also had frequently changing reporting requirements with short notice, so needed a solution which would be flexible in a cost-effective manner to be able to make changes which could not be met by other software.


Isidore provided them with our Budgeting solution which performed the same functions as their existing spreadsheets, was as easy for non-accounting managerial staff to use and was centralised in their Head office so admin staff could open and close access, make changes immediate and view the budgets as they were being entered by staff regardless of where they were located in Australia. The time required for CRS to collect their budget information was reduced from several months to two weeks, it was easy enough for all staff levels to use (including managerial staff), there was no duplication of data entry and Financial staff were freed up to perform analysis instead of collection activities.


Utilising the flexibility of Isidore, this assisted CRS to move to performing Forecasting, which previously would have been virtually impossible. Isidore now automatically integrates with SAP (CRS's Financial Information Management System) so actuals are automatically loaded into BERT each month, and relevant reporting can be performed for ongoing analysis.

The Department now has a robust system which has:

  • Reduced the effort required to budget by more than 70%
  • Instant LIVE consolidation
  • Increased system up-time to 100%
  • Improved access to data
  • Improved speed of system
  • Improved audit-ability with all historical data available immediately
  • Low risk
  • High Data Quality
  • Become a single source of truth accessible by all valid users anywhere on the network

The solution features include:

  • Driver based planing heavily utilised
  • Staff data managed via the Employee module
  • Revenue budgeted by services provided
  • Collation of data from multiple sources
  • Integration with internal HR and Finance systems
  • Exports to Excel
  • Dashboards
  • Live on screen and printed and exported to Excel reporting
  • Live Excel linked reports
  • Configurable System Settings

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